Shipping & Care


Nothing is more important to us than your complete satisfaction. That is why we take great care in creating our chocolates and hand-packing your order. Due to perishability, our chocolates are shipped via Local, Express, or Overnight methods. 

Please familiarize yourself with our shipping rates and policies before you order. Changes to orders, such as address updates, may not be able to be made if an order has already been printed for shipping. This is especially true during peak shipping seasons around the Holidays. Wine is shipped from our wine warehouse and carrier rates apply depending on weight and region. This will be in addition to your chocolate order. 

Shipping Methods and Fees for Chocolate

  • Ground* - 2 to 5 Business Days $10.95
  • 2 Day* - 1 to 2 Business Days $19.95

∗ These shipping methods may only be used when the weather allows.

∗∗ Shipping rates are flat per package based on chosen and available shipping methods. If shipping to multiple recipients, additional shipping charges will apply for each shipment. We do not ship to AK or HI addresses or internationally at this time.

∗∗∗ Delivery timelines do not consider unexpected weather delays, which may affect delivery timelines, ship dates, and arrival dates. We cannot be held responsible for delays due to weather, incorrect address provided, or other circumstances beyond our control. We can not ship to P.O. or APO boxes.

∗∗∗∗ Ground Shipping has no guaranteed delivery date. Although we allow you to select the desired delivery date upon checkout, if you choose Ground shipping, please be aware that your package may not arrive on your chosen day.


  • We try hard to get orders out before the next business day on Monday, Tuesday, or Wednesday, but delays may occasionally occur during peak holiday seasons.  If you need your order by a specific date, email us at and discuss your needs with one of our chocolate team, and we will help you with your order.


  • Our chocolate shipments are shipped early in the week (Mondays, Tuesdays, and Wednesdays) to avoid having the chocolates sit over the weekend in an unconditioned warehouse. If you send a package to a warm-weather destination over a weekend, your parcel will be held until the following Monday to ensure minimal time in transit. Depending on your address, wine may be shipped on different days.


  • We take significant measures to ensure our chocolate is delivered fresh and in perfect condition. We use insulated packaging and gel packs to protect the chocolates to reduce the risk of melted chocolate in transit to warmer climates and seasons  (65 degrees and higher). Our boxes consist of corrugated cardboard and insulation, but shipping chocolates in the American Southwest can be challenging during the summertime. Therefore, in the summer, please select Overnight shipping as the preferred option: Overnight - Next Business Day $38.95


  • UPS is our preferred shipping vendor, but we may also ship FEDEX in certain circumstances. All of our shipping vendors only deliver on business days. Business deliveries typically occur between 8 AM and 5 PM, and deliveries to residences can generally happen between 9 AM and 7 PM. It is helpful to have someone available to place your chocolate orders inside, away from the environment, when they arrive. Wine orders will require an adult signature. Since chocolate and wine are shipped from different warehouses, it is possible that your shipment may arrive in different containers and on different days. 


  • At the current time, we cannot ship to international destinations.


  • Track your order here with your UPS tracking number(s). All orders leave our Fredericksburg, Texas factory within 24 hours of processing, subject to inventory availability and our shipping policy of only shipping on Monday, Tuesday, or Wednesday. To ensure the best possible product, orders cannot ship over the weekend most of the time. Thus, standard shipment packages may be held until the following Monday to ensure minimal time in transit.  You may occasionally get a notification over the weekend concerning a label created for your order. Please note that it will not ship out of Fredericksburg, Texas, until Monday. 


Nothing is more important to us than your complete satisfaction and we stand behind everything we make. Our confections are handcrafted and carefully packaged to ensure your order arrives at the peak of freshness. If your order does not meet your expectations, please email us at and we will make it right for you.